Flow to temporarily facilitate non-compliant point-of-sale terminals in ten-digit dialling

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KINGSTON, Jamaica — With less than 24 hours to go until the country switches to mandatory ten-digit dialling, Flow Jamaica says it will be facilitating a temporary exception for machine to machine communication which will cover the non-compliant point-of-sale terminals as well as alarm systems.

The company noted that several entities had still not completed the necessary preparation required for a seamless transition to mandatory ten-digit dialling.

“Unfortunately, their lack of preparedness will cause members of the public great inconvenience. As such, we have decided in the nation’s interest, to facilitate this temporary exception which will expire on April 30, 2019. This means that, for the next month, point-of-sale transactions and alarm notifications to the security companies will be completed as usual,” said Director of Corporate Communications and Stakeholder Management, Kayon Mitchell.

Flow is also reporting that several non-compliant entities have now contacted them and evaluations are being scheduled to determine the most efficient solution.

Those which have not yet made their systems compliant and are still in need of assistance are being encouraged to come forward to get their systems compliant as quickly as possible, the company said in its release.

“We remain committed to helping these entities make the necessary changes or to acquire an alternate service solution that facilitates 10-digit dialling,” said Mitchell.

The company says it has advised the Office of Utilities Regulation of its decision and will have to make further adjustments on its network to facilitate the exception which will not affect those entities with compliant systems.

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