DCC launches professional services division for SADC channel

Local ICT distributor Drive Control Corporation (DCC) has announced a new division within the organisation called Professional Services.

The focus for this newly minted division will be on the distribution of key technologies from Citrix, Dell, Commvault and Symantec, along with a desire to improve critical skills, services and support for DCC’s reseller partners.

“Our Professional Services will provide an invaluable role in an industry that requires resellers to offer complete solutions, expertise and services for solutions such as SaaS, hyperconvergence and simple rack-and-stack offerings,” explains James Wood, the division’s head at DCC.

Now in its 31st year of operation, the new division marks an evolution for the distributor, to meet some of the growing demands and needs for the South African and SADC regions, adds Wood.

“DCC already offers pre-delivery configuration and upgrade services; our Professional Services division therefore represents a natural extension of our existing, established offering. Furthermore, we believe we can play a vital role in markets where resellers must provide services that lower business risk, cut down on infrastructure and staffing costs and ultimately save on IT expenditure,” he continues.

What should be interesting to see is the way in which DCC’s Professional Services division will be able to impart critical skills to the channel, especially as there has been a recent rebirth of sorts for value-added distributors.

“We are hoping that our efforts in the professional services area will serve as an incubator for resellers to further grow their own technical competencies whilst opening up new lines or further enhancing their current business and products with minimal risks and costs,” concludes Wood.

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